Frigidaire Professional FPIC3077RF 30″ ADA Compliant Induction Cooktop with 4 Elements, PowerPlus Induction Technology, SpacePro Bridge Element, and Knob Controls: Stainless Steel

Unreliable Product, Awful Service
The first time I had burners go out was two months after purchase. Frigidaire would not RMA a new unit. Therefore, even though it was under warranty, it took 2 months to get repaired. One year and 6 months in, two of the 4 burners went out. Out of warranty. This is a cooktop that can only have manufacturer’s defects; it is completely sealed so there is nothing I could have done to cause the problem. On hold for an hour or so for Frigidaire service. Had to prepay $120 and wait 3 weeks for an appointment to have a tech come diagnose (all electronic, only one thing it can be). When asked if this was a common problem techs said said it’s new technology and unreliable. I don’t agree, but Frigidaire is starting to make me question myself. They ordered the parts I pressed Frigidaire to stand by their product and got them to cover the parts, but had to prepay another $180 for the installation. Another 3 weeks before an appointment was available. Day of appointment I had a 4 hour window, no show, no notice. Another hour on hold to be told the appointment was canceled because one of three parts hadn’t arrived. Was told parts were prepped to ship and when they arrived I would be contacted to make an appointment for installation. Out $300, going on 2 more months without a cooktop, and no idea when it will be repaired. Love it when it works, but in my experience, either this produce was not ready for distribution, or I got a lemon and Frigidaire won’t stand by their product. This is their top end cooktop and if this is the way they treat their customers, I will never buy one again.

Best Induction
This was our second Induction cooktop. Our previous one had touch controls with a single movable magnetic knob in case your hands were wet. This was one of the reasons we didn’t like a touch sensitive cooktop. When your finger are wet, it is difficult to make changes on the cooktop. This Frigidaire model was the answer to our prayers. No more issues while cooking, even if fingers are wet. The controls are easy to adjust and you can see the power level when turning the knob, via digital readout. The best part of this cooktop is the coating on the top which makes clean-up so much easier than our previous model. We are loving this cooktop and are hoping that Frigidaire will always offer a real knob controlled induction cooktop.

Broke after 8 months. Frigidaire does not honor warranties.
DO NOT BUY ANYTHING FROM FRIGIDAIRE.It was nice at first, but two of the 4 burners quit working after 8 months. When you call Frigidaire’s number, they say they can’t take your call. Not to wait on hold, that they will not answer the phone. The stainless steel also scratches very easily. Absolute garbage.Update: i finally got Frigidaire to send someone out to fix it. They said without warranty, it would have been a $1000 fix. It took 3 weeks for parts to arrive and it only worked for 3 weeks after that ( one of those weeks we were on vacation, so 2 weeks of actually usage). The exact same burners are broken as before. I’m praying i can get an exchange or refund before the warranty runs out.Update 2: I did get them to come out and fix it under the original warranty. I was able to buy an extended warranty from Frigidaire because i know what a pile of crap this thing is. I turned it on the other day and it made a loud BOOM and is not working again It has now broken 3 times in 15 months. I’ve been waiting for parts for two weeks now. I bought a hotplate since I know this cooktop will continue to break.