SAMSUNG RS27T5561SR 26.7 Cu. Ft. Side-by-Side Refrigerator with 21.5 inch Touch-Screen Family Hub
$1,698.00
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Price: $999.99 - $1,698.00
(as of Mar 22, 2025 00:52:08 UTC – Details)
3 reviews for SAMSUNG RS27T5561SR 26.7 Cu. Ft. Side-by-Side Refrigerator with 21.5 inch Touch-Screen Family Hub
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SAMSUNG RS27T5561SR 26.7 Cu. Ft. Side-by-Side Refrigerator with 21.5 inch Touch-Screen Family Hub
$1,698.00
JCF –
Love the design, hate the smart home features.
I purchased the 21.5 CuFt model of this exact same refrigerator, which is the counter-depth model.I love the in-door ice maker. I love the layout of the refrigerator itself.I love the size and rectangular shape of the shelves.I love that there are no obstructions for any of the shelves.I WISH that the shelves were somewhat adjustable up or down. (One design flaw in my estimation)I love the “idea” of the smart home hub. But, the only doorbell that works with it is the “Ring” doorbell, which is an overpriced, under-featured doorbell option, with poor video quality, and no ability to store videos locally.Also, you can not add additional applications.I would love to download a different doorbell video application, something besides Ring.I purchased an INCREDIBLE 2K video doorbell, made by a company called AOSU, and they have an application that is SO MUCH BETTER THAN RING!For 1/3 the cost of Ring, I have a 2K video doorbell, with MUCH higher resolution, that comes with a WiFi extender, and stores videos locally on the extender.No need to have some monthly subscription to store videos.For the cost of this fridge, it should have an Android operating system, with Play Store application downloads.It comes with Spotify, Pandora, Amazon Music and iHeart Radio.But, I do not use any of these, because none of these support music videos.I use YouTube for music videos.There is a YouTube application for Windows, for Roku, and for my Samsung phone.Why could you not include this same YouTube application on this expensive refrigerator?I would love to be able to install WhatsApp or Viber on the fridge, tying it back to my phone.The speaker quality is terrible, something I might expect on the lowest end radios.If you play ANY KIND OF MUSIC, from ANY source, at anything above a whisper, the sound is distorted.Mind you, other than the short-sighted design of the hub, with its limited features and poor sound quality, I love this refrigerator.If you want a very nicely designed refrigerator, then I highly recommend this refrigerator.But, if you really want a refrigerator with a quality smart hub and advanced features, this smart hub is very limited in options and features.I would give the refrigerator itself 5 stars, and the hub by itself 2 stars.But, since I did purchase this unit primarily for the refrigerator, I averaged the stars to 4, giving more weight to the refrigerator, than to the smart hub.
jitney –
Not what I expected
This is a good looking appliance. However it has SO many short comings. First off is the thin plastic film it comes wrapped in. It is next to impossible to get it all removed without leading very small but visible shreds left in the seams.The interior lighting seems to be an afterthought. It leaves items on the rear of the shelf’s in the dark.The lighting for the water / ice dispenser is a total joke. It is so dull and poorly placed that it serves no purpose.The water dispenser is very far forward, so it is extremely easy to miss the container, (glass or water bottle etc.), when filling, and water goes all over the front and on the floor.The documentation that comes with the unit is very poorly written and incomplete. Operating the “Family Hub” is quite confusing and difficult.Don’t even try to sync with the “smarthings” app. It won’t work. You have to be using OLD technology, (2.4 ghz wifi), to get it to sync, so in order to do that in more advanced systems you almost have to set your network to only 2.4 ghz., if it’s a normal automatic, (5ghz), system.I spent almost 20K on Samsung appliances, and they are all full of these same type issues.I had top of the line Kenmore and GE appliances previously, and they were very good and had none of these issues. Yep, I should have stayed with them…
germanlitfan234 –
DO NOT BUY THIS FRIDGE
We bought our Family Hub 6 years ago. From the beginning our fridge had constant problems. The wifi wouldn’t work regularly. Then it stopped working entirely. So you can’t get Pandora, Instacart or the other features. Samsung support had no clue of what to do and it was out of warranty. The temperature controls were off, so the freezer would sometimes cut out entirely. We had to throw food away. The ice machine is slow and doesn’t make great ice. But worst of all, after only six years the freon stopped pumping and the freezer wouldn’t work at all. Unlike other fridges, the warranty is good for only one year. Most other manufactures give you a five year warranty on certain parts. Not Samsung. We decided to try and repair it but the first nine repair shops said they wouldn’t touch a Samsung. There were so many problems with getting parts and Samsung would not give them the necessary, technical details to fix the fridge. Samsung wants you to use their over-priced on technicians. We finally found a very knowledgeable repairman, and he could’ve fixed it, but he had the same problem. Samsung would not give him the technical details he would need to fix the fridge. He could’ve done it for $1000, but Samsung would’ve charged $3000. So we need to buy a new fridge. This repairman told us to just stay away from anything non-US made, except Bosch. So buyer beware.